Salon Spa Business Information for Salons and Spas

Archive for August, 2011

Enhanced Customer Service is like Money in the Bank

08.17.2011 · Posted in Articles

In the last issue we discussed hiring the right therapists for your business, the type of therapist that enhances and not distracts from the business and its ideals. Now we will take that one step further and discuss the importance of enhanced customer service that starts with courteous and professionally trained staff. Ask any salon ...

Building Your Salon Spa Referral Business

08.01.2011 · Posted in Articles

Caroline Nelson a leading business coach to the salon and spa industry believes many beauty businesses are letting their business down by not developing a Salon or Spa Referral Program. If you would like to increase profits and your bottom line I would suggest that you start building your business through referrals. And it’s not ...