Salon Spa Business Information for Salons and Spas

Archive for April, 2013

Managing a Salon or Spa Employee Performance Problem

04.23.2013 · Posted in Articles

All most every week my office receives a frantic phone call from a stressed-out salon or spa owner ready to pull out her hair by the roots because of an employee performance problem. It can range from poor work performance, lack of job commitment unsatisfactory conduct to personality conflict with management or follow workers. Whatever ...

Getting the Best out of your Brand New Aesthetician

04.17.2013 · Posted in Articles

Key Point – If an employee does not know what is expected, she/he will never be able to fulfil the job expectations: Do not expect a new hirer (particularly the Y Generation) to know your standards unless you first advise them of these standards. Often new hires come to the job straight out of beauty ...

Reaching Sales Goals

04.09.2013 · Posted in Articles

If you want your business to grow and reach targets then you need 100% support from your entire team. And if for any reason this isn’t happening then you need to turn things around quickly. This might mean retraining some employees or letting the ones who are not willing or prepared to either learn or ...

Marketing: Keeping in Contact with Your Customers

04.03.2013 · Posted in Articles

Keeping in contact with your customers is vitally important at any time but never more so than in the current economy. Some of the ways to keep in contact with customers that are cost-effective and will often generate an immediate return on investment are email marketing; postcard marketing; SMS; and your salon newsletter. Email marketing ...