Salon Spa Business Information for Salons and Spas

Archive for January, 2014

The Latest Coupon Mania promotes “Hit and Run” Customers – avoid them like the plague

01.22.2014 · Posted in Articles

We’ve had Groupon and any number of daily deal companies tell us that they would help us build more profit. In the vast majority of the case sadly this did not happen. In fact many businesses had serious losses to the extent that some simply had to close their doors and go out of business. ...

The 7 Staff Management No No’s

01.05.2014 · Posted in Articles

 Don’t micromanage – if you have trained them well then have the confidence they will do the job. But do make sure you monitor performance and provide additional training, support and inspiration as and when needed Don’t be dictatorial – it should never be ‘my way or the highway’ instead encourage employees to engage with ...