Salon Spa Business Information for Salons and Spas

Choosing the RIGHT Person for the Job

01.25.2017 · Posted in Articles

In an industry with a high level of employee turnover make no mistake there’re very significant costs to hiring, so it stands to reason getting the right people and retaining them for as long as possible is imperative. Easier said than done. Unfortunately there is no ‘fool-proof’ method to hiring but there are guidelines and ...

Micromanaging Could Be Damaging Your Business

01.18.2017 · Posted in Articles

 Control freaks rarely know that they are one.  Could you be one? If you recognize some of these traits in yourself … you could be. Signs you might be Micromanaging You believe your smarter, quicker, and more skilled than your employees You interrupt when an employee is in conversation with a client, because you think you ...

To Up-Tec or Not.

01.14.2017 · Posted in Articles

Today’s consumer is very techno savvy and they expect the salon or spa of their choice to have the best and the latest available. This means that you need to keep abreast if not ahead of what is current. If you don’t then unfortunately you will find many will seek the services elsewhere. Embracing technology ...

The Salon Physical Fitness Check-up

01.04.2017 · Posted in Articles

This is the first step I take when I start coaching my salon and spa business owner clients. The Salon Physical Fitness Check-up is the Needs Analysis I do to identify any weakness in the businesses structure, it reviews the current quality of policies, procedures and systems while providing the best solution templates to correct ...

Developing a Sales Mentality

12.15.2016 · Posted in Articles

Every employee needs to develop a “sales mentality” this will be a key ingredient in healthy growth and bottom-line profits. Helping them develop this “sales mentality” will largely be up to you the business owner, because unfortunately most employees will not have been encouraged or even exposed to this concept during collage or previous positions.  ...

Qualities or Character Traits of a Valuable Beauty Industry Employee

12.05.2016 · Posted in Articles

It is true that finding valuable employees can be difficult but if your business is to grow and it needs additional hands then you will need new hire’s at some point. Where it becomes difficult can be introducing someone new into the mix of an existing happy productive team. You need to get the staff ...

How to Successful Delegate

11.21.2016 · Posted in Articles

Without doubt the hardest thing for any salon owner is to take time away from treating their beloved clients and too actually start effectively managing their business. The reason is they believe only they can give the client the best treatment, experience and service. Well that may be the case but business growth is all ...

Are You Suffering “But the clients only want me” Syndrome?

11.21.2016 · Posted in Articles

If ever there was an industry that fosters business owner burn-out then it would be this one. But why is this? Well it can mostly be attributed to the need of many salon and spa owners to control every little element of their business, personally themselves. And without a doubt the sheer volume of work ...

The Business Physical Fitness Check-up

11.02.2016 · Posted in Articles

This is the first step I take when I start coaching my salon and spa business owner clients. The Business Physical Fitness Check-up is the Needs Analysis I do to identify any weakness in the businesses structure, it reviews the current quality of policies, procedures and systems while providing the best solution templates to correct ...

The 5 Keys to Increased Return & Retention Rate

10.11.2016 · Posted in Articles

  Lifting your return and retention rates takes hard work and dedication but it will deliver outstanding revenue results. So get cracking fix any problems and keep focused on day-to-day operations so no more potential clients are lost. Be critically aware of the CAC (cost of customer acquisition) – make your marketing investment pay its ...

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