Salon Spa Business Information for Salons and Spas

Efficient Workable Systems

09.15.2016 · Posted in Articles

Build you business around efficient workable systems. Good systems will improve productivity, increase profits and they will also help your employees be more effective and provide consistent high quality service. It also adds to the selling price should you ever decide to sell the business. After all good workable systems is the reason that Mc ...

How To Consistently Hit Retail $ales Targets

09.07.2016 · Posted in Uncategorized

If hitting and even exceeding retail targets is something you can only dream about then you must read this article. Skin care & cosmetic sales are a multi-billion industry so it would be a real shame if your business was not getting its fair share.   That having been said we have to face the ...

Workshop + Wisdom: Cracking the Code of Beauty Business Success

08.26.2016 · Posted in Articles

Think more profits, more clients and more ways to stand out from the crowd in 2016. Beauty business guru Caroline Nelson will be empowering salon, spa and clinic owners around the country in 2016 with a series of educational seminars, presented in conjunction with The Global Beauty Group.  Attendees will learn the key to surviving ...

“How to Position Your Salon in a Crowded Market”- Seminar Sunday 21st August Beauty Expo

07.20.2016 · Posted in Articles

At this thought provoking two part presentation delegates will learn how to avoid the many pitfalls that can stunt business growth and bottom-line profits and how capitalize on new innovative strategies & systems guaranteed to increase the flow of new clients through their doors and to get existing clients coming more often, spending more and ...

Comments Off Tags:

The 5 Keys to Increased Return & Retention Rate

07.12.2016 · Posted in Articles

Lifting your return and retention rates takes hard work and dedication but it will deliver outstanding revenue results. So get cracking fix any problems and keep focused on day-to-day operations so no more potential clients are lost. The 5 KEYS Be critically aware of the CAC (cost of customer acquisition) – make your marketing investment ...

Give the Client a Goal Plan

06.24.2016 · Posted in Articles

 Most clients desire to achieve results from their treatments but they are often not aware of how important it is for them to have either a program or series of treatments to achieve their skincare goals. Equally they do not realize maintenance treatment is required to give long term benefits. They wouldn’t expect an occasional ...

“Select Slowly and Hire Carefully”

06.20.2016 · Posted in Articles

Make a list of what you are looking for in a person, not only on a professional basis, but also in terms of their ‘people skills’ and willingness to teamwork. When interviewing employees make sure you establish clear guidelines as to what the behaviour expectations are for your establishment. In addition explain fully what your ...

The Ten Golden Rules of Exceptional Customer Service

06.20.2016 · Posted in Articles

   To make Exceptional Customer Service an integral part of your business operations first everyone on your team needs to recognise that customers are the most vital ingredient of the business, and vital to their job security. Without customers the business would cease to exist.  Therefore it should be part of salon culture to continually ...

Mistake I Have Seen

06.03.2016 · Posted in Articles

   Apart from just choosing the wrong location for some of the reasons mentioned in the above be weary of buying a failed business or leasing the premises of a failed salon. Many newbies to business can’t afford to buy an established and profitable going concern, so when they see a bargain basement priced salon or ...

Lean Management

04.24.2016 · Posted in Articles

Implementing Lean Management can significantly cut and control costs while providing a better more efficient service. It has many benefits to a business but it is mostly focused on the customer/client. It entails sourcing the best value for money supplies, and training your team in the processes to deliver the highest quality in the most ...

Bear