Salon Spa Business Information for Salons and Spas

Creating the Right Conditions for Business Success

11.22.2014 · Posted in Articles

As individuals we are responsible for our own success but it goes without saying that we need to give ourselves every chance to succeed. To do this we need to know that each business decision we make is based on accurate facts so that all actions we take will move us closer to achieving results. ...

Make it Easy to Buy

11.19.2014 · Posted in Articles

  There is still money out there in wallets and purses just waiting to be spent. However in a fast moving world people want choice and easy of purchase. This means you need to provide treatment options because “one doesn’t necessarily fit all” however it doesn’t mean the 10 page service menu option but personalized ...

8 Tips on How to Promote Harmony in Your Team

10.29.2014 · Posted in Articles

Set a good example – act the way you want your employees to act Create policies that make the job easier – salon staff policies manuals are the lifeblood of a well-run establishment Be fair in all dealings – distribute work and hours evenly – praise and reward fairly Develop incentives that recognize team sales ...

Creating the Right Conditions for Business Success

10.20.2014 · Posted in Articles

As individuals we are responsible for our own success but it goes without saying that we need to give ourselves every chance to succeed. To do this we need to know that each business decision we make is based on accurate facts so that all actions we take will move us closer to achieving results. ...

The Reasons Employees Resist Change

09.19.2014 · Posted in Articles

Most employees do not realize that what they are doing / or are failing to do is undermining business profitability. This is most often because the business owner has failed to fully explain the hourly productivity goals required and how to reach these goals and that the most effort should go into promoting high-end high-revenue ...

The 6 Key Steps in a Successful Referral Program

09.02.2014 · Posted in Articles

If you would like to increase profits and your bottom line I would suggest that you start building your business through referrals. And it’s not hard to do and best of all its cost effective. In fact it can save heaps of money you may have previously spent on advertising much of which is often ...

Marketing Objectives

08.21.2014 · Posted in Articles

The Four Marketing Objectives:  Selling existing services and products to existing customers (market penetration) and also (market retention) This is selling existing services and products to existing customers. With market penetration your team (the ones I mentioned who need to be highly trained public relations experts who know everything about every treatment and retail product ...

The Start-Up Beauty Business – Traps and Pitfalls

08.12.2014 · Posted in Articles

I guess the most important issue to discuss first is why would you do a start-up instead of buying an existing business. Of course this assumes that if you were to buy an existing business you would have read my previous article and were fully aware of the for and against. And of course would ...

The Role of the Business Mentor and Coach

08.01.2014 · Posted in Articles

  In the current economy many managers are facing challenges they’ve never experienced before, challenges their own expertise dedication and commitment are finding hard to overcome. In fact some are leaving the spa industry because the stress of finding answers managing employees and reaching targets is becoming overwhelmingly difficult. They often feel isolated with no ...

Praise Recognition and the Incentive Rewards Program

07.16.2014 · Posted in Articles

Great teams are motivated by personal and team praise. Praise and “thank you.” I appreciate your “effort” goes a very long way. Celebrate successes “celebration is the way to nourish the team spirit”. Employee Incentives Rewards can come in all shapes and sizes and provide the motivating perks that result in higher performance levels and ...

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