Salon Spa Business Information for Salons and Spas

Posts Tagged ‘Salon Spa Communication Skills’

Develop Harmony In Your Team

08.23.2017 · Posted in Articles

All salon owners want employees who work together as a harmonious team in an atmosphere that is conducive to great customer service. However this is not always possible in fact is inevitable that conflict can and will occur at some stage. The challenge is to address it and not sweep it under the carpet. Remember ...

The Entrepreneurial Salon Owner

03.09.2017 · Posted in Articles

These are the steps I encourage my clients to implement if they want to build an efficient, effective, productive, and profitable aesthetic business in the entrepreneurial method: Plan everything and start by conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats) researching and compiling data then create the action steps or blue-print on how to ...

The Salon Physical Fitness Check-up

01.04.2017 · Posted in Articles

This is the first step I take when I start coaching my salon and spa business owner clients. The Salon Physical Fitness Check-up is the Needs Analysis I do to identify any weakness in the businesses structure, it reviews the current quality of policies, procedures and systems while providing the best solution templates to correct ...

Qualities or Character Traits of a Valuable Beauty Industry Employee

12.05.2016 · Posted in Articles

It is true that finding valuable employees can be difficult but if your business is to grow and it needs additional hands then you will need new hire’s at some point. Where it becomes difficult can be introducing someone new into the mix of an existing happy productive team. You need to get the staff ...

How to Successful Delegate

11.21.2016 · Posted in Articles

Without doubt the hardest thing for any salon owner is to take time away from treating their beloved clients and too actually start effectively managing their business. The reason is they believe only they can give the client the best treatment, experience and service. Well that may be the case but business growth is all ...

The Business Physical Fitness Check-up

11.02.2016 · Posted in Articles

This is the first step I take when I start coaching my salon and spa business owner clients. The Business Physical Fitness Check-up is the Needs Analysis I do to identify any weakness in the businesses structure, it reviews the current quality of policies, procedures and systems while providing the best solution templates to correct ...

How To Consistently Hit Retail $ales Targets

09.07.2016 · Posted in Uncategorized

If hitting and even exceeding retail targets is something you can only dream about then you must read this article. Skin care & cosmetic sales are a multi-billion industry so it would be a real shame if your business was not getting its fair share.   That having been said we have to face the ...

The 5 Keys to Increased Return & Retention Rate

07.12.2016 · Posted in Articles

Lifting your return and retention rates takes hard work and dedication but it will deliver outstanding revenue results. So get cracking fix any problems and keep focused on day-to-day operations so no more potential clients are lost. The 5 KEYS Be critically aware of the CAC (cost of customer acquisition) – make your marketing investment ...

“Select Slowly and Hire Carefully”

06.20.2016 · Posted in Articles

Make a list of what you are looking for in a person, not only on a professional basis, but also in terms of their ‘people skills’ and willingness to teamwork. When interviewing employees make sure you establish clear guidelines as to what the behaviour expectations are for your establishment. In addition explain fully what your ...

The Ten Golden Rules of Exceptional Customer Service

06.20.2016 · Posted in Articles

   To make Exceptional Customer Service an integral part of your business operations first everyone on your team needs to recognise that customers are the most vital ingredient of the business, and vital to their job security. Without customers the business would cease to exist.  Therefore it should be part of salon culture to continually ...

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