Salon Spa Business Information for Salons and Spas

Posts Tagged ‘Skincare Ambassadors’

How To Consistently Hit Retail Targets

05.02.2017 · Posted in Articles

If hitting and even exceeding retail targets is something you can only dream about then you must read this article. Skin care & cosmetic sales are a multi-billion industry so it would be a real shame if your business was not getting its fair share. That having been said we have to face the reality ...

Choosing the RIGHT Person for the Job

01.25.2017 · Posted in Articles

In an industry with a high level of employee turnover make no mistake there’re very significant costs to hiring, so it stands to reason getting the right people and retaining them for as long as possible is imperative. Easier said than done. Unfortunately there is no ‘fool-proof’ method to hiring but there are guidelines and ...

Qualities or Character Traits of a Valuable Beauty Industry Employee

12.05.2016 · Posted in Articles

It is true that finding valuable employees can be difficult but if your business is to grow and it needs additional hands then you will need new hire’s at some point. Where it becomes difficult can be introducing someone new into the mix of an existing happy productive team. You need to get the staff ...

Thinking of Stocking a New Skincare BRAND?

10.04.2016 · Posted in Articles

What should you ask when considering stocking a new skin care brand? Making sure you have the ‘right brand’ is serious business. So assuming your happy with the results the products you offer your clients, but what else do you need to know? Here’s just a few of the questions I would suggest: Mark-up and ...

Morning Pep-Talk Benefits on Sales

09.26.2016 · Posted in Articles

If you want to achieve high sales levels then you need to ‘drive’ them every day. Investing in daily 10 or 15 minute focus group sessions will have an enormous benefit for the individual and the business as a whole. They get and keep everyone on track and go a long way to developing the ...

The Ten Golden Rules of Exceptional Customer Service

06.20.2016 · Posted in Articles

   To make Exceptional Customer Service an integral part of your business operations first everyone on your team needs to recognise that customers are the most vital ingredient of the business, and vital to their job security. Without customers the business would cease to exist.  Therefore it should be part of salon culture to continually ...

Retaining Quality Employees

04.07.2016 · Posted in Articles

Recruiting, inducting, and training the right person for a job is both costly and time consuming so you want to get value out of the process retaining employees for the long term. By sharing the Vision, Mission Statement and Unique Business Culture of the business you will have engaged the employee in the ‘Big Picture”. ...

‘My Epic Bali Spa Tour 2015’ Part 3

05.30.2015 · Posted in Articles

Part 3 – Candidasa eastern Bali. This is my final report of the 2015 spa trip. It’s many year since I have been to the sleepy seaside village of Candidasa and well before spa became popular so all 3 spas I’ll be reporting on a new to me. Spas at Aquaria Resort – Jl Puri ...

Help Clients to make the Right Buying Decision

02.16.2015 · Posted in Articles

  Every single day we get bombarded with zillions of marketing messages. So if we are to get through the clutter and to be able to help our clients make the correct and right decision for their beauty care needs then we should implement “suggestive selling” techniques that will guide them down the path to purchase. ...

The Star Employee

02.10.2015 · Posted in Articles

  Occasionally a business will attract the type of natural beauty therapist who is a star from day one, but this is very rare. Most stars are not born they are nurtured but they will need to have the essential traits to be groomed and encouraged into stardom. One thing we can be sure of is ...

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