Salon Spa Business Information for Salons and Spas

Posts Tagged ‘Up-Selling Salon Spa Services’

How To Consistently Hit Retail $ales Targets

09.07.2016 · Posted in Uncategorized

If hitting and even exceeding retail targets is something you can only dream about then you must read this article. Skin care & cosmetic sales are a multi-billion industry so it would be a real shame if your business was not getting its fair share.   That having been said we have to face the ...

Give the Client a Goal Plan

06.24.2016 · Posted in Articles

 Most clients desire to achieve results from their treatments but they are often not aware of how important it is for them to have either a program or series of treatments to achieve their skincare goals. Equally they do not realize maintenance treatment is required to give long term benefits. They wouldn’t expect an occasional ...

“Select Slowly and Hire Carefully”

06.20.2016 · Posted in Articles

Make a list of what you are looking for in a person, not only on a professional basis, but also in terms of their ‘people skills’ and willingness to teamwork. When interviewing employees make sure you establish clear guidelines as to what the behaviour expectations are for your establishment. In addition explain fully what your ...

Lean Management

04.24.2016 · Posted in Articles

Implementing Lean Management can significantly cut and control costs while providing a better more efficient service. It has many benefits to a business but it is mostly focused on the customer/client. It entails sourcing the best value for money supplies, and training your team in the processes to deliver the highest quality in the most ...

‘My Bali Epic Spa Journey 2014’ Part 2 – Day and/or Urban Spas

06.02.2014 · Posted in Articles

This is the spa section I have seen the biggest lift in quality of standards over recent years. In many cases this is because the establishment is owned by a expat and therefore the standards of their home countries have been implemented. Also others are owned by therapists who have worked overseas in the middle ...

Targeted Promotions – push customers “Hot Buttons”

05.22.2013 · Posted in Articles

One of the best ways a business can generate more income is to keep customers excited and eager to rebook at the end of each appointment. This is done in a number of ways from staying current with new treatments and technology and by regularly introducing new services to satisfy ever expanding consumer needs. Another ...

A Day in the Life of a Beauty Industry “Fix-it” Business Coach

11.30.2012 · Posted in Articles

I am often asked what beauty industry specific Business Coaching is and how it can help a salon or spa business grow. So here is a sneak preview of what happens on a daily base and how it transforms my client’s businesses and even improves their lifestyle. In a nutshell what I do is to ...

Practical Ways to Improve Salon Spa Management

11.01.2012 · Posted in Articles

To stay competitive, and ahead, in the beauty business game requires practical ways to improve people management, selection of the right products and to streamline all procedures thus ensuring the highest possible profit. No matter whether your business is a traditional beauty clinic, day spa, medispa or where it is located, you must integrate best ...

Train your Spa Team to Up-Sell and Cross-Sell

10.19.2012 · Posted in Articles

Want to improve business, increase profits and have more satisfied customers? Then you need to train your team in the skills of Up-Selling and Cross-Selling. It is not unknown for a spa to increase business by 20 or 30% vertically overnight using these methods. But just what do these two terms mean and how can ...

How do you drive Daily Spa Business Sales Goals?

09.28.2011 · Posted in Articles

Some salon and spa owners have monthly sales goals which they review at the end of each month. Their method is to hopefully reach target, but if this doesn’t happen they either adjust the goals down for the next month or decide that as their staff don’t seem to be striving to reach target they ...

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